#askXFACTOR    #strongertogether     logo reset2020 white
#askXFACTOR    #strongertogether     logo reset2020 white


PASSPORT is the first and only business networking membership program in the Social Impact Sector – a collaborative environment for those who want to sustain/grow/innovate their business with like-minded and like-hearted people.


Grow your business without having to bring on more contractors or staff 

Strengthen and innovate your business offering in collaboration with Specialist Business Members 

Grow your connections and opportunities through Member MEET UPs and social CATCH UPs


Your own Profile Page on our searchable PLATFORM 

Receive opportunities from CONCIERGE, through the PLATFORM, our Partners and other Specialist Business Members 

Receive PR/profile opportunities through our Media and Sector Partners


Access tailor-made specialist programs to package your knowlege and diversify your income

Participate in askXFACTOR programming

Access Member Partners Offers for you and your clients 

Receive a cash ‘Thankyou Bonus’ for referring projects to the Collective 


Be part of Australia’s only pre-vetted social impact specialist community, highly regarded for our robust selection and vetting process 

Exclusive use of the ‘Specialist Member’ trusted brandmark to strengthen your brand 

Give your clients extra support from this trusted specialist community


Be recommended by CONCIERGE, Partners and Members to a broad range of organsiations

Be featured on a searchable sector-first PLATFORM

Benefit from the diverse partnerships we are building on your behalf 

Be part of a business community with clients across Asia Pacific, UK and USA 


CONCIERGE support on all opportunities

Call out to other Business Members for help on big projects, or during busy times 

Connect easily with Business Members with our own moderated 'Online Member LOUNGE' 


Linda Garnett and Sharon Dann
Stellar Partnerships
Specialist Partnership Consultants and Foundation Members
"The Xfactor Collective is a unique tribe of experts, consultants, thought leaders and innovators who are bound together by a passion for social change.
"We have been inundated by new ways to profile our business, and it has given us the opportunity to supercharge our client base, develop fabulous new projects and collaborate with the amazing range of experts in The Xfactor Collective tribe. If you want to transform your business and create real social change, then The Xfactor Collective is the place to be."
Darren Taylor
Managing Director, Taylor and Grace
Specialist Branding Consultant and Foundation Member

"All the opportunities we receive through the Collective community are intellectually fascinating and expansive projects with very worthwhile organisations. 

"I am so passionate about the Collective and the value it creates for Australia’s social impact organisations that I see that it is my business too. I find myself doing a lot of business development on the Collective’s behalf and have introduced around 5 organisations to date. I can’t wait to introduce more! Australian organisations need The Xfactor Collective, and in fact many have told me this!"

Kristi Mansfield,
CEO & Co-Founder, Seer Data Platform 
Data Specialist Business and Foundation Member

"Being part of the Collective is helping us expand our network and understanding of how to better serve our users.

"This is important because we are a transformative tech for the sector, and we let people easily find, use and share data and insights for better decision making. The Collective is part of our business development strategy, and HQ has helped us secure great thought leadership opportunities, putting us in front of thousands of organisations.”

Teisha Archer
Teisha Archer Consulting
Specialist Fundraising Consultant and Foundation Member

"I can’t believe the calibre of consultants I am now working alongside with The Xfactor Collective. I am working with partnership, branding, events and design specialists to name a few to enhance my offering and deliver the best of outcomes to my clients!

"Another great benefit is being able to pitch with other Members – the opportunities to collaborate and innovate are outstanding and much more than I could do on my own. The Xfactor Collective model is certainly a win-win for clients and consultants."

Stephen Mally CFRE
Specialist Fundraising Consultant

"FundraisingForce landed a significant contract during the first fortnight as part of The Xfactor Collective. The Concierge provided assistance from lead generation to contract negotiation. A fantastic first experience!

"The best part of The Xfactor Collective is the very deep bench strength of the consultants, which gives us lots of tools in our toolbox."

Jane Smith AM
The Shiny Shiny World
Specialist Organisational Strategist

"Being part of The Xfactor Collective has been fantastic for me. I’m working on projects aligned with my skills and passions. I’ve been invited into other projects by other business members, and participated in training to package my knowledge.

"The community is supportive and ready to help and collaborate. I had been an independent consultant for over 10 years prior to joining, and was attracted to the business model (first for Australia) and being part of a group of specialists with similar values and a ready-made business development and marketing function. I also have great respect for Julia Keady’s abilities and having her as the Chief Cheerleader is amazing.”

Welcome from the Founder

julia keadyWelcome and thank you for your interest in joining our community. The Collective comes from my deep concern about the wellbeing of social changemakers. The rates of burnout among both our clients and ourselves as consultants and small business owners is alarming and not necessary. 

This enterprise is based on an idea and belief that through a collaborative framework, we could do business differently. It need not be feast or famine, casfhlow stress or isolation if we worked together. 

This is not a directory and it's not a consultancy. It's a community. Communities thrive when everyone supports each other. You will get a lot from this if that sounds like you.

Julia Keady
Founder/Chief Cheerleader

Values & Criteria

  • We support each other and our clients to be BRAVE and take chances,
  • We all participate to help the Collective grow. When the Collective wins, we all win,
  • We make every decision through a lens of Win-Win-Win-Win-Win – a win for our Partners, Specialist business members, Collective HQ, our clients and the community/beneficiaries they serve, If it doesn't meet this 5WIN approach, we don't do it. 
  • We RESPECT each other and our clients’ skills, visions and aspirations,
  • We CARE about social change and supporting more people to fulfil their ambitions and potential,
  • We believe in and uphold GOOD OLD FASHIONED values of accountability, trust, honesty, responsibility, fairness and kindness

We invite 3 types of businesses to participate in the Collective:

  • Solo consultants, coaches, mentors, facilitators and trainers – Solo membership
  • Specialist/ boutique consultancies and agencies with a key specialisation focus (for example branding, data analytics, recruitment) – Agency membership 
  • Owner-managed Platforms as a Service such as our Specialist Members Vollie, Seer Data, Strategic Grants – Agency membership 

We only have owned-managed businesses in our Collective.

All Specialist Business Members must be owner-managed firms, and must have their own ABN/ACN.


Firstly, our Collective provides services right across the sector, including but not limited to not-for-profits, government and corporate sector. This also includes B Corps, social enterprises, professional associations and many more groups. 

All Specialist business members must have a minimum of 7 years’ practical experience in their area/s of specialisation. This practical experience can come from both employment and consulting roles.

An important part of our growth is to ensure we have a sustainable balance across key areas of specialisation. If we are unable to advance your EOI, it might be because we have a strong representation in the key areas of your specialisation already.


A key standout feature of our Collective is our robust reference checking. It is well regarded by our existing Specialist Business Members, sector leaders and clients who reach out to the Collective.

All Specialist businesses are reference checked by 7 client and/or professional referees. Process explained in ‘Registration Process’. Your Onboarding Fee helps to cover the time it takes to co-ordinate and facilitate this process. 


All members must have their own relevant insurances in place (including but not limited to Professional Indemnity Insurance).

The Xfactor Collective’s insurance is subject to members have Certificates of Currency, and these are required upon acceptance into the community. Specialist Business Members will be required to upload a copy of their Certificates of Currency during registration.

Inclusions & Benefits


- Your own Profile Page on our searchable custom-built PLATFORM 

- Use of the 'Specialist Member' logo on your marketing collateral (endorsing brand) 

- Receive an income stream by making referrals and cross-referrals into the Collective

- Receive opportunities from CONCIERGE, Specialist Business Members and our Partners

- Refer your clients to a trusted resource for specialist support from pre-vetted businesses

- Receive speaking & writing opportunities with our Media and Sector Partners

- Be invited into projects by other Specialist Business Members

- Be promoted across our email and social media channels

- Access group buying benefits and discounts/special offers

- Dedicated Online Member Portal - the LOUNGE (Slack) 

- Invitation to Member MEET UP events 


This community achieves great results for business owners who want to sustain, grow or innovate their business.

Specifically, business owners who want to: 

- Feel less isolated and be part of a community,

- Sustain or grow their business through collaboration and partnerships

- Be part of a community of like-minded and like-hearted business owners who want you to succeed, 

- Innovate/evolve their business model by sharing or learning how to create leveraged and packaged offers,

- Support their clients with a diverse value network, 

- Be supported with business development opportunities,

- Contribute to a broader goal and be part of an exciting movement

Fees & Bonuses

PASSPORT FEES (inclusive of GST)

Reference Checking & Onboarding fee – $275 one-off fee (paid upon registration) 

Solo Members – $660/year (or by monthly direct debit of $60/month) 
Special Annual Offer – We have a Special Annual Offer of $475 for New Members (Open until 30 July 2020)

Agency Members – $990/year (or by monthly direct debit of $90/month)
Special Annual Offer – We have a Special Annual Offer of $795 for New Members (Open until 30 July 2020)


Members pay 10% Management Fee (plus gst) on all projects received/created/shared through the Collective.

This includes opportunities received from our Concierge service, the Platform, our Partners, other Specialist Members and Associates (Associates launches in 2020). More information/clarity is provided as part of your Prospective Member stage.


As part of our Shared Prosperity Mindset and Model, you receive a Thankyou Bonus for Referrals and Cross-Referrals.

We share 10% of all Management Fees back to the Referring source, when it results in a successful project for a Specialist Member.


To keep PASSPORT at an affordable fee, we have created some optional extra services that Members can choose from throughout their time with the Collective. These include optional trainings and extra support services. There is also a nominal cost involved in attending Member MEET UPs to help cover the costs associated with producing these events.


Check with your Tax Accountant if the Passport and Management Fees are able claimable as a business expense.

Application & Joining Process

All Specialist Business Members go through the same registration process, which is a confidential process managed by HQ Support.

The whole process takes on average 4-8 weeks.


- Review Passport Overview and Terms & Conditions

- Submit Expression of Interest Application Form

- We will review your Application and advise whether there is a vacancy or waiting list in your area of specialisation 


- Once approved for Stage 2, you supply 7 Referees (required within 7 business days) 

- You are required to notify the Referees (copy provided)

- HQ Support will email your Referees and manage this process confidentially

- You will be notified once all 7 reference checks have been conducted and invited to join the Collective


- Register for PASSPORT (7 days to register upon acceptance)

– Follow the Onboarding Steps including establishment of your Profile Page, join the Online Member LOUNGE, register for MEET UPs etc

– We work with you to identify the Specialist Businesses that are most connected to your work to help build referrals and collaboration opportunities for you 



The Xfactor Collective Pty Ltd is a privately owned company, based in Williamstown, Melbourne, Australia. The sole director of the company is founder and CEO Julia Keady. From July 2020, we will become a Dual Entity Social Enterprise with 51% of profits from the trading company being invested in our Foundation arm to help us grow our impact.


We have built this for consultants, coaches, mentors, trainers, facilitators, specialist/boutique agencies, speakers and more. We are building a community of all the great specialist businesses that support social changemakers. We invite businesses who share our values, understand the value and opportunity within collaborative communities, that care about people and planet, and who want this great community to thrive.


Potentially and most likely yes into the future. We have businesses already who offer similar services, and it works beautifully. There is enough work for everyone, and we operate from an abundance thinking mindset, not a scarcity one. Plus – it gives you opportunities to collaborate together, go after bigger projects/contracts together and much more! If you're not sure, have a read up on cluster methodology. 


CONCIERGE – The Concierge is the central helpdesk of the community, helping to connect clients with Specialist Business members. The Concierge can help put together project teams, help create project briefs that are checked/approved by clients, and help check member availability and interest in projects. The Concierge keeps track of all projects, connecting in with members and clients along the life span of the project.

HQ SUPPORT - HQ is the central point of co-ordination for PASSPORT membership program, helping support connections between Members, helping to organise our events, and also profile/PR opportunities for our Specialist Members.

LOUNGE - The LOUNGE is where we keep our members updated with news, announcements and opportunities. All key documents (logos, flyers, forms etc) are all downloadable from the LOUNGE. Members are also able to connect with each other virtually to share news, ask help from each other. We also have separate channels/forums for special interest groups.


There are many ways that our Specialist Business Members have, and are helping grow the Collective:

  • Introduce prospective clients and partners,
  • Introduce prospective specialist businesses to join the Collective, 
  • Share information about the Collective in their own BD activity,
  • Refer projects and opportunities to the Collective,
  • Help out at Member MEET UP events,
  • Share your expertise and knowledge to help us at HQ 

Terms & Conditions

Current at 1 April 2020 

Participating in all that The Xfactor Collective community has to offer necessitates we have your agreement to the following business terms and conditions. Sorry, these things are never very exciting!


Changemakers refers to all participants in our community - Specialist Business Members, Clients and Partners

Specialist Members (or Specialists) is the term for our pre-vetted business members

Clients are the individuals, businesses and organisations who seek services and products from Specialist Members or from askXFACTOR programming

HQ refers to The Xfactor Collective headquarters

PASSPORT refers to the business network membership program for Specialist businesses

CONCIERGE refers to the central helpdesk at The Xfactor Collective that provides specialist triage service to Clients

PLATFORM is the website, technology and services that power the online component of The Xfactor Collective

LOUNGE is the online community for Specialist Members which is moderated and curated by HQ (currently run on Slack) 

Social Impact is a broad term designed to capture the continuum of social change-making activity. Social impact projects create public value, strengthen the lives of individuals, families and communities and address complex social challenges.

You refers to prospective and existing Specialist Business Members

We/us/our refers to the management and executive team of The Xfactor Collective Pty Ltd


The Xfactor Collective ('the Collective' herein) is owned and operated by The Xfactor Collective Pty Ltd ACN 79 630 374 515.

The Xfactor Collective is the facilitator of a social impact specialist network and marketplace community. The Xfactor Collective brings together a network of pre-vetted Specialist Members; helps to connect Clients and Specialist Members through a CONCIERGE specialist triage service; and provides Specialist Members with a business networking membership program; and runs its own learning and professional development programs under the #askXFACTOR programming banner.

The Xfactor Collective provides the PASSPORT program to you subject to the following Terms, which may be updated occasionally, at our sole discretion. Changes to the main features, pricing and protocols within the PASSPORT program will have the input of the Member Reference Group (MRG). Some changes may require us to update or add information to the Terms and Conditions. Such instances will be clearly indicated. These changes will be communicated to you within 14 days. Specialist Members will be notified by the LOUNGE and email. By continuing membership, you agree to be bound by the current version of these Terms.

The most current version of these Terms will always be on this page of the PLATFORM and will supersede all previous versions. By continuing membership, you agree to be bound by the current version of these Terms.

  • We support each other and our clients to be BRAVE and take chances
  • We all PARTICIPATE to help the Collective grow. When the Collective wins, we all win
  • We make every decision through a lens of 5WIN prism – a win for our Partners, Specialist business members, Collective HQ, our clients and the community/beneficiaries they serve, If it doesn't meet this 5WIN approach/filter, we don't do it.
  • We RESPECT each other and our clients’ skills, visions and aspirations
  • We CARE about social change and supporting more people to fulfil their ambitions and potential
  • We believe in and uphold GOOD OLD-FASHIONED values of accountability, trust, honesty, responsibility, fairness and kindness

We do not represent or warrant that the PASSPORT program or our PLATFORM contained herein complies with the laws of any country outside of Australia. If you reside outside Australia and access and use this PLATFORM, you do so at your own risk, and under the relevant Australian laws.


In brief, we agree to be fair, honest and kind.

In detail, we provide, whether regularly or from time to time, the following service(s):

  • Online member LOUNGE (currently provided on the Slack App)
  • Physical and virtual member events, meetings and discussion forums
  • Access to trainings, support, advice, discounts and special offers
  • Opportunities from our media partners to write articles, and conference partners to speak at events
  • Introduction and connections to prospective new clients, and also to other Specialist Members for collaborations and cross-referral opportunities
  • Promoting your business services through our communications channels, and also partner channels
  • Updates via emails and by posts lodged on the online member LOUNGE
  • Self-managed online profile page (with a payment gateway as part of Stage 2 Platform Development)
  • Opportunity to participate in learning and development programs for the client community
  • Opportunity to contribute to the growth and success of The Xfactor Collective

We agree to:

  • Ensure, as far as practically possible, the accuracy of information presented about Specialist Members,
  • Action all referrals within 3 business days of receiving the submission/introduction from Specialist Members.
  • Provide Specialist Members with opportunities to be promoted through the Collective's media networks. Where the Collective provides Specialist Members with an opportunity to write content for the CAMPFIRE blog, the Specialist Member agrees to provide the Collective with original content that does not infringe copyright. Blogs and articles must be of a high editorial standard for inclusion. The Collective reserves the right to refuse publication and to request edits.
  • Provide Specialist Members with regular updates about the strategy, progress and achievements of the Collective. This will be through Member Meet Up events, live and recorded videos, posts on the LOUNGE and emails. There may also be face-to-face meet-ups for Specialist Members, which may include a small fee to participate (a fee that helps us to cover the cost of catering and venue hire)
  • Provide a business network program that aims to help Specialist Members achieve more profiling and project opportunities and connect and collaborate with other Specialist Members.
  • Membership payments are made through Stripe using their ‘recurring payments’ facility or by EFT. These options have been selected as a simple and straightforward mechanism for Specialist Members. The Xfactor Collective or The Xfactor Collective Pty Ltd will be the company name listed on payment confirmations and receipts.
  • Debits will automatically be drawn on the monthly/annual renewal date unless you choose to cease the arrangement through your settings in our PLATFORM
  • Where a debit fails to run, due to insufficient funds, card expiry or any other reason, you will be required to pay outstanding membership fees via EFT, while the matter is being resolved and rectified.
  • The pricing for PASSPORT is introductory pilot pricing. The pricing will be reviewed annually.
  • All Specialist Members pay a non-refundable Onboarding Fee ($275 including GST). This is not applicable to Foundation Specialist Members. This is paid upon the successful completion of the Reference Checking Process. If you do not wish to proceed after you have been referenced checked, you agree to pay the $275 for our efforts on your behalf. 
  • All Specialist Members pay either a monthly or annual fee. This payment or recurring payment is established and required upon the successful completion of the Reference Checking Process. Membership Fees are inclusive of GST.
  • Protocols for Management Fees will be kept current on the PLATFORM, and may be updated occasionally. Changes to the protocols will be communicated to all Specialist Members within 14 days. Some changes may require us to update or add information to the Terms and Conditions. Such instances will be clearly indicated. By continuing membership, you agree to be bound by the current version of these Terms. GST is payable on all Management Fees.
  • Specialist Members who do not follow the Protocols for Management Fees will forfeit their membership with The Xfactor Collective. Two written warnings will be issued before the Specialist Member forfeits their membership.
  • We will provide Specialist Members a cash ‘Thankyou Bonus’ for all referred referred leads/projects into the Collective that is successful (converts to paid project), meaning that the referral results in a paid project for a Specialist Member. The Thankyou Bonus is paid to Specialist Members after the Collective has collected the Management Fees for the project.
  • All sales through the PLATFORM incur a 10% PLATFORM Fee, plus merchant fees, plus GST. Specialist Members are not permitted to send clients or customers through to external websites for payment processing.

In brief, we want Specialist Members to be fair, honest and kind.

In detail, Specialist Members agree to the following terms:

  • You will participate in a way that reflects the Community Values and Ethos of the Collective, especially with the way that you interact with CONCIERGE, HQ, other Specialist Members, Clients, Partners and Suppliers of The Xfactor Collective.
  • You will abide by the Member LOUNGE Guidelines outlined on the online member LOUNGE.
  • You will only promote your Services in categories where you have practical experience, as per the criteria for membership.
  • You will not share or disseminate any documents, nor share commercial information in relation the Collective without written confirmation from the CEO of the Collective.
  • You will provide sufficient information and a photograph for your Profile Page, and update details on a periodic basis or as requested. You agree for any supplied photographs to be used in marketing collateral.
  • You agree to help promote the Collective through your networks.
  • You agree to be promoted within the media networks of the Collective and partners/alliances of the Collective.
  • You will provide feedback to the Collective related to client projects that you receive through your involvement with the Collective, when requested by the Concierge Managers and/or CEO.
  • Where you are connected to a new project/client through the CONCIERGE or PLATFORM, you agree to the Expectations and Requirements Protocols that are kept current on the online member LOUNGE, which may be updated occasionally, at our sole discretion, with or without notice to you. 
  • You agree to provide accurate, correct and complete information during the registration process and to update such information to keep it accurate, current and complete.
  • You warrant that any testimonials shown on your listing are genuine and where possible clearly show the source of the testimonial.
  • You warrant that the material you upload to the PLATFORM does not infringe any third party’s rights, be it copyright or other rights.
  • You agree that you will not assign or transfer your membership or membership rights to anyone.
  • You give the Collective permission to post on its social media channels about your services, and post or re-post photos or posts shared by you in social media.
  • You confirm that you hold and continue to hold all required qualifications, licenses and insurances to provide the services that you represent to provide. You must carry Professional Indemnity Insurance at minimum and be able to upload a copy of a Certificate of Currency as part of your membership with us. You understand that are not protected by any insurances carried by The Xfactor Collective Pty Ltd.

Agreements: The Collective is not party to any agreement entered into between a Client and a Specialist. Any agreement between a Client and a Specialist is solely between the Client and the Specialist.

Amendment: These Terms will be amended as the programs and PLATFORM functionality grows. All Specialist Members will also be invited to provide feedback, ideas and input to help inform improvements, functionality and enhancements.


  • Where a Specialist Member is in violation of the terms, values or protocols of the Collective, two written warnings will be provided to a Specialist Member. If the Specialist Member breaches the terms, values or protocols again, they automatically forfeit their membership. The Collective also reserves the right, at any time and without prior notice, to remove a Specialist Member profile, if in its discretion it considers the Specialist Member to have damaged the reputation of the Collective.
  • If a Specialist Member wishes to cancel their membership, they will need to do so by emailing the CEO Julia Keady and providing 3 months paid notice. The Collective agrees to remove the Specialist Member from the PLATFORM within 10 business days, if instructed to do so.

Compliance: The Collective requires all Specialist Members to be compliant with all local and national laws and requirements, including all requirements for appropriate insurances including but not limited to public liability and professional indemnity insurance.

Copyright and Intellectual Property: The PLATFORM contains materials that are owned by or licensed to the Collective. All materials used in connection with PASSPORT or PLATFORM (or any other programming such as #askXFACTOR LIVE and THE X-CHANGE) are unregistered or registered trademarks of the Collective. All videos recorded during #askXFACTOR LIVE, or recorded for THE X-CHANGE or other programming run by The Xfactor Collective remains the copyright and intellectual property of The Xfactor Collective, and while it can be shared by Specialist Members, the ownership remains with The Xfactor Collective.

Dispute Resolution: Parties endeavour to settle any dispute by meditation. Such mediation is to be conducted by a mediator who is independent of the parties and appointed by agreement of both parties. If mediation is unsuccessful, one or both parties may agree to terminate the membership.

Fees: PASSPORT and Management Fees are outlined above. The processes to follow will be managed through the CONCIERGE. All fee structures and pricing will be reviewed annually and may change at the discretion of management.

Force Majeure: The Collective will not be liable for any delay or failure to perform its obligations under the Terms if such delay is due to any circumstance beyond its reasonable control. This includes natural and unavoidable catastrophes, or circumstances beyond their control arise, making performance inadvisable, commercially impracticable, illegal, or impossible.

Indemnity: Each Specialist agrees to defend and indemnify and hold The Xfactor Collective (and its parent, related bodies, officers, directors, contractors and employees) harmless from and against any claims, actions, suits, demands, damages, liabilities, costs or expenses arising from or connected to the Specialist's use or access of any programs or PLATFORMS run by The Xfactor Collective.

Limitation of Liability: Access to the PLATFORM is not warranted to be uninterrupted or fault free. Our services may be interrupted at any time or cease operation altogether. We take no responsibility for any failures, delays, or interruptions in the delivery of any content contained on our PLATFORM.

Non-Compete: For a period of 24 months after agreeing to these terms, Specialist Members agree not to directly or indirectly engage in any business that competes with the Collective. This does not preclude Specialist Members from being part of other 'specialist groups or collectives', but precludes Specialist Members from creating, developing, building a PLATFORM, online television/YouTube show, weekly live broadcast with other Specialist Members, a community of specialists with memberships and support services for changemakers and specialist consultants, coaches, trainers and facilitators, (with a focus on social impact) that directly competes with The Xfactor Collective. This covenant will apply in the geographical area that includes the area of Australia and Asia Pacific countries.

Assignment: The Collective may assign its rights under these Terms and Conditions.


If you have a question or concern about these Terms, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail to PO Box 1211, ELWOOD VIC 3184.

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