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OUR CONCIERGE SERVICE

We have a growing community of pre-vetted specialists across many disciplines.

At Concierge, we listen to your needs, consult internally and match you accordingly (obligation free).

It saves you time and money in being connected to the right specialist and solution.

More about the Concierge Service

Our Concierge Service is the only service of its kind in Australia, unique to the Collective, and aligned with our concern for changemaker wellbeing, and our vision of eradicating changemaker burnout.

We saw a service such as this as a major gap in our sector. Where else can organisation leaders go to find out about specialists and support available to them? In an obligation-free way, that supports them to find support and advice as and when needed.

The Concierge service supports our existing client organisations, our existing Specialists and their clients, our sector Partners and friends. We have conducted more than 150 Concierge conversations in the last two years, and we are known for being a trusted resource. 

Here at Concierge, our Community Managers will listen to and understand your needs, share some of the solutions available to your organisation, and then where you agree - help you connected to a 'good fit' specialist for the task at hand.

Also - while our community of specialists provide traditional consulting and business services, they also have (and are creating) many packaged solutions. This means a much wider array of options available at various price points for different sized organisations and life stages, packaged in a way that is both convenient and helpful for all involved. There are close to 65 packaged solutions available through our community and growing. We are able to help explain these to you as well.

There is no obligation to work with us, and we pride ourselves on being a trusted, reliable community as and when needed. 

Hear from other Organisation Leaders

We never thought we would, but we have engaged 8 different specialists from the Collective over the last 2 years to support our organisational growth and change. It has saved us time, money and heartache working with a community with our best interests at heart." 
PATRICK WALKER, CEO, AUSTRALIAN SPORTS FOUNDATION

"The Collective as a whole is a truly remarkable and visionary community of specialists that really do care about social enterprise in Australia and helping those that need it most."
BERNADETTE BLACK, CEO/FOUNDER, BRAVE FOUNDATION

"A fantastic and much-needed organisation who I can highly recommend to other CEOs. Great support from Concierge and Specialists who not only know their stuff, but really care!"
JULIA CAMBAGE, CEO, AUSTRALIAN INSTITUTE OF ARCHITECTS

"The Collective and Concierge support has been a wonderful and useful support. We have 4 different specialists working with us on key initiatives and they're great."
EAST GIPPSLAND MARKETING INC.

“A great experience for us! We have been able to access skilled professionals with charity, philanthropy and grantmaking experience that would have been hard to find without the Collective."
AUSSIE FARMERS FOUNDATION

"We have been most impressed by the calibre of Specialists from the Collective, and the Concierge support is great too."
JOEL MCGUINESS, CEO, GEELONG ARTS CENTRE

"We’ve had some great wins working with the Collective, including research and strategy, and our fabulous name and rebrand!."
DR MARYANN BROWN, CEO, YOUTHRIVE VICTORIA

"It's great to have a quality alternative to the big advisory firms, that support the many talented specialists in Australia."
TIM JACKSON, FORMER PRESIDENT, VOLUNTEERING AUSTRALIA 

Our areas of specialisation

We currently have 75 specialist consultants and professional services in the Collective.

Our specialists deliver services in a range of ways, including consulting, advisory, coaching and small group trainings.

We cover the following major specialisation areas, and more than 300+ areas of sub-specialisations:

  • Governance, Organisational Strategy, Board Evaluation, Transformation
  • Risk Management, Intellectual Property, Insurance, Compliance
  • People and Culture, Human Resources, Recruitment, Leadership, Cultural Change, Diversity & Inclusion, Vicarious/Frontline Trauma
  • Mergers, Acquisitions, Demergers, Restructures, Change Management
  • Corporate Social Responsibility, Corporate/Community Partnerships, Philanthropy, Grantmaking, Volunteering
  • Fundraising, Grants, Submissions, Bequests, Capital Campaigns, Outsourced Fundraising Teams, Appeals, Fundraising Events
  • Marketing, Business Development, Brand, Public Relations, Events, Annual Reports, Photography, Videography, Printing
  • Communications, Community Engagement, Market Research, Focus Groups, Data & Analytics
  • Accounting, Finance, Charity/DGR Set Up, Book-Keeping, Virtual CFO
  • Business Systems, IT, Apps, Process Improvement, Websites, CRM 
  • Outcomes Measurement and Evaluation, Theory of Change, Impact Measurement, Outcomes Reporting/Reports

To understand if we can assist - please book for a 15 minute chat here.

For Grantmakers, Impact Investors and Member Organisations

For grantmakers, impact investors, peak bodies and member-based organisations, we provide a program that helps you connect your members/partners through to Concierge support. 

Read more about our Alliance Partners Program here.

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